I recently organized a reception to introduce prospective members to the DC-Chapter of the Women Presidents’ Organization. In addition to discussing the awesome organization and the power of peer advising, I wanted to provide some business value at the session. To that end, I invited Gloria Bohan, Founder and CEO of Omega World Travel, to an informal discussion about how innovation helped her grow the business she founded over 34 years ago into its current 800+ employees and over $1B in sales.
Gloria never really set off to start her own business. She became enamored with cruising on her honeymoon. They had been upgraded to a suite on the QE2 and had such a delightful time, Gloria caught the cruising bug. The next cruise she took, however, didn’t include an upgrade to a suite, but she couldn’t help but notice all the upgraded travel agents. She wanted what they had – access to travel opportunities. And that is how the idea for Omega World Travel was born. As she framed it, “Inspiration carries us where we didn’t even know we wanted to go”.
Over the 34+ years that Gloria operated and grew her company, innovation in all forms was at the core of the company’s success. Gloria credits their “gearshift” mentality – flexibility with ability to change directions – as crucial to survival and sustainable growth. They had to continually understand and tap into their clients’ evolving needs. She also saw huge benefits in making everyone in the company think entrepreneurial – a philosophy that we both share.
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teaching 2 nights a week. More than once I have arrived home somewhat surprised that I didn’t remember the drive. Has that happened to anyone else? Sure. But does that mean we’re passionate about driving? Not necessarily.
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