Those of you who know me (or who have seen me in the summer) know that my hair is naturally very curly. God gave me curls and I spend most of my time trying to lose them. So as I was packing for my recent trip to Thailand, I made sure I had a power converter so my hair straightener (called a flat iron) would work. I learned the hard way that I needed one when we were in Italy last year. I guess those 220 volts shooting into my 110 volt appliance wasn’t good - I fried my Chi just by plugging it into the wall. So this time, I was prepared…or so I thought.

The first night I was there I had been out at the pool and walking around town and was badly in need of a shower. I was supposed to meet some folks for dinner so I had to make it quick. Yea, right. When I plugged in the flat iron I didn’t smell that awful odor of electronics burning so I thought I was safe. I wasn’t going to toast two of them, but this one wasn’t even getting hot. Nothing. I tried it in the little shaver outlet in the bathroom too, but didn’t get anything other than a strange hum that couldn’t have been good. Hungry, I decided to go au-natural and left with a wet head to go eat dinner. My hair looked fine at first but by the time I got back to my room after supper the frizz had settled in. I had to make a presentation the next morning to 150 people and this was just not how I had envisioned doing it. I had to make a plan.

One thing that I have always found helpful in difficult situations is to accept the worst and then work to improve it. Worst case: I have frizzy hair. Most of the people who were going to be in the audience didn’t know me, though they’ll think I did a bait-and-switch on the head shots in the conference program. They would think I meant to wear my hair in a frizz ball. Once I had accepted that, I then worked to improve upon it. I wanted to make sure that wasn’t what happened.

As it turned out, the hotel had a converter that I could use, which is the one in the picture. Yes, it looks a little scary and the hum made me a little nervous, but it worked. I may need to get myself checked out for radiation poisoning at some point, but thankfully I made my presentation with perfectly strait locks. Even if I hadn’t I was ready.

How often in our lives and our businesses do we get to the first part – imagining the worst – and then stop there? Dwelling on the negative does not help. Accept the worst case scenario and then move on, working like heck to make sure it doesn’t come to pass. Although this particular incident may be trivial, I’ve had plenty other opportunities to practice this philosophy when the stakes were higher – a lost customer, an illness, or bad economic forecast – and I know it works. Have you tried it? How do you deal with unexpected events that may not be so good?