Archive for the 'business success secrets' Category

The One Week Blackberry Challenge

Monday, March 10th, 2008

Can you go without your cell phone or your Blackberry for a whole week?

For one week this past month, I actually went without my cell phone or my Blackberry. That’s right – nothing. Zip. Oh, OK, I DID have my laptop, but since I was in Thailand and 12 hours ahead, it wasn’t the same. Unless I was up in the middle of the night (which I was on occasion) I couldn’t really engage in e-mail or IM banter. So during the daylight hours, I was essentially incommunicado. Blackout. Not being bothered by urgent requests or details of what’s going on that I can’t do anything about anyway. And I have to tell you that although it was odd at first, it was really nice!Crackberry Addiction

The funny thing was, I would see someone such as the gentleman on the right, who just couldn’t sit through an elephantshow in Thailand without pulling out his Treo. Is that what we’ve come to? Are we that addicted!? I challenge you to take one week without your Crackberry…

What I found while I was away was that when I got home, my world and my work were just as I had left them. No fires that went untended, no clients offended by my absence. That’s because I made sure I did one important thing before I left. I COMMUNICATED.

  • I let clients and potential clients know that I would be out of the country and unreachable.
  • I let my family know where and how to reach me in an emergency. Not expecting to hear from me made the after-school calls from SKYPE on my computer (only $0.02 per minute!) an extra special surprise for my kids.
  • I let any callers know, via my outgoing voice mail greeting, that I was not checking messages and would call them when I returned.
  • I made sure any projects were up-to-date or someone else was running with what needed to be done.

Ok, I was only gone for a week, but the world went on spinning and life went on living without me there. Sure, my kids and hubby missed me and I missed them.

To make sure I could always get away – and I did this with my former company, ACT, as well – I made myself expendable. After all - job security isn’t what it used to be. For entrepreneurs, you’ll never grow your company and still have a life unless at least parts of your business can operate without you. If you work for someone else, training your replacement is a good way to stand out when promotion time comes. So when was the last time you tried to make yourself expendable? How about working on that now?

Thanks to Mastercard Small Business services for interviewing me and posting this podcast on top hiring mistakes that many entrepreneurs make. So if you’re growing your business and thinking about hiring folks, listen to this podcast first!

As some of you may know, my dad, whom I was very close to, passed away of cancer in 2002 at the age of 58. In his last weeks, he shared with me that one of the things he always wanted to do was to write a book - a children’s book. I had been toying with similar thoughts and vowed to him that I would do it. From his death I learned that I wouldn’t live withPawn's Dream regrets.

Fast forward 3 years. I was in the process of cashing out of my first business and trying to figure out what was next. I happened to be attending an Arab Businesswomen’s Conference in Tunisia and became friends with Mary Cantando because the airlines had lost our luggage. When she told me she was a published author I told her that I was writing a book, too. It was one of those “did I just say that out loud?” moments because I had not told ANYONE yet I wanted to write a book, much less that I was writing one. But now it was out – I was writing a book. In truth, I had started pulling together ideas but was maybe only at around 30 pages (double spaced). Hardly a book. But now it was out there…I HAD to follow through!

It is amazing what happens when you put your intentions out there. That summer, Mary met a Senior Editor from John Wiley & Sons (now my editor!) at a publishing conference. In their conversations, she told Mary that she was looking for a book on mom entrepreneurs. Immediately, our conversation in Tunisia jumped to Mary’s mind. When she returned home, she told me about her conversation and asked about my book proposal. What proposal? The one I created after she called. It took a couple months for me to get it together in part because I had not yet done all the research nor finished a sample chapter. By the time I finally finished the proposal months later, Mary sent it off to Wiley and to her acquisitions editor as well.

The first response from Wiley came back: What can you do to help promote the book? I had learned from Mary that one of the keys to landing a book contract was for the author to be able to market and promote the book. Contrary to what most people think, publishers do not spend a great deal of money on every book they publish. Being a no-name, first-time author, I was going to have to do a lot of the heavy lifting. I went back to her with some opportunities for promotion I had found, and then waited. Nothing. Almost two months went by with no word, but I wasn’t about to give up. I came across Jan King with eWomenPublishingNetwork and decided to join for the promotional opportunities they offered as well as the support and guidance. One of the first things Jan told me was about the Book Expo which happened to be local to me that year! All of the publishers were represented, so I made up my mind to attend. I also e-mailed my Wiley contact to see if she would be there and set up a meeting. The response from her: meet me at our booth at noon. I guess it wasn’t over yet!

To make a long story just a little shorter, I went to BEA, pitched my book to several other publishing companies, and met with Wiley. I told her about the promotional opportunities I had obtained and her interest was renewed. Within 3 weeks I had my contract, with an advance, and my career as an author was launched.

It took me stating that big, hairy, and audacious goal (ever heard the term BHAG?) as crazy as it sounded at the time, to put the wheels in motion and make it happen. It is the essence of The Secret, even though I have never even read it. I’ve been too busy living it.

So what is your BHAG? Post a comment and share it because by doing so, you’re launching it into the universe to make it happen!

After staying up to catch the riveting end of last night’s Super Bowl, I heard a great quote on the news that made me think about business.

It was Perfection versus Persistence and Persistence won.

Now think about that in terms of your business or even your life. Many entrepreneurs who struggle do so because theyWoman Touchdown have a hard time getting rid of their perfectionist tendencies. I find this especially true for women entrepreneurs, though the need to be perfect is not relegated to the female gender. Certainly, I know many men like that too, but the thing that kills women is that if we have that tendency, we have it in all parts of our lives. So not only does everything need to be perfect in our businesses or at work, but it creeps into our home and applies to our kids, too. From my experience, trying to maintain perfectionism in every aspect of your life, especially when there are many facets to it, is a sure road to an early grave which is accelerated if you have children.

In growing a business, you can not expect everything to be perfect. You have to prioritize and then be willing to let some things go. This goes double at home if you’re raising children while trying to grow a business or pursue a fast-track career. So what if your daughter’s shirt is wrinkled!? In my house, my kids are responsible for putting away their laundry so if their clothes are wrinkled, that’s not my problem. In business, most of my file folders have hand-written labels on them. To some people, that may feel sloppy but even though I have the labels I can print out on my computer, I rarely take the time to do it. It just isn’t important. There are things that need to be perfect or close to it, but it can’t be everything.

What is more important than being perfect in every aspect of business is being persistent. It is in keeping forward momentum when an obstacle is thrown in your path. It is looking for “How Can We?” rather than just saying “We Can’t.” What do you do to keep moving forward? Where does your ‘boot in the butt’ come from?

Persistence won the Super Bowl for the Giants (along with some great efforts by the team!). It can be the fuel of success for your business, too.

When we were at the USASBE conference last weekend presenting the ACTiVATE program for an award, one woman stood up and said that she could not imagine enrolling in a woman-only program. She was a bench PhD and felt that she had learned a great deal by ‘toughing it out’ in a man’s world. I explained to her that having built my business in a very male-dominated industry I could understand her point, but from my experiences with the program through the last 3 years, I have seen a real benefit to the single-gender environment. It may not be for everyone, but for some women it made all the difference in deciding to join and succeeding in the program. Vivian Armor, one of the program’s Primary Investigators and the Director for the Alex. Brown Center for Entrepreneurship at UMBC, then pointed out that at our recent recruiting sessions, she has been asking if it mattered that the course was for women only. About half agreed that it was essential. By the end of the program, however, 100% of the participants have consistently stated that the single-gender environment was important. What changed?

The ACTiVATE program focuses on mid-career women who have already been out in the “man’s world” and been successful in it. That would lead us to believe, then, that being around all women might not be so critical. Some, like the woman mentioned above, actually feel it would be detrimental. I have to confess: several years ago I actually left a Business Roundtable because it was all women and I wanted to get male insight and advice. My perspective is different now.

Women OnlyWhile I agree that women can learn a lot from working and collaborating with men, one of the key factors in the success of this women-only entrepreneurship training was that having a single-gender environment is safe. It provides an atmosphere in which women who are already accomplished and used to being tops in their field can experiment and take risks as they learned new skills. While there are some people (insane as they are) who enjoy the discomfort of trying something new, most avoid it or at least shy away from doing so publicly. Starting a business definitely takes you out of your comfort zone. It is very different than the corporate environment and you have to rely, at least in the beginning, completely on yourself. It is not for the faint of heart, motivation, or energy.

The mutual support I have witnessed between the participants not only within the same ACTiVATE class but across all of the program’s alumnae has been inspiring. We are truly creating a New Girls Network to compete with the Old Boy’s one and we’re not alone. The Women President’s Organization provides single-gender support for women presidents with revenues over $1M. Count Me In’s Make Mine a $Million Program (for which I am a mentor) brings together women entrepreneurs who have already started a business but want to grow it beyond the magic million dollar mark. Having done that I can tell you – it’s not easy - but by bringing these women together, there is a real magic about doing it together. And it seems to be working!

An article in Tuesday’s Telegraph, a UK-based newspaper, confirms that this is not just a US phenomenon. Women all over the world are realizing that learning how to start a business within a group of other aspiring women entrepreneurs, or whatever commonalities make for an affinity group, is powerful. It doesn’t mean, however, that we should lock out the men from being involved in our business start-up or growth. It means having that like-minded support group as a base can give you an edge. The USASBE judges must have agreed. ACTiVATE won their national award for Best Specialty Entrepreneurship Education Program.

I am curious about your thoughts…agree? Disagree? If you’ve been involved with a women-only group, what was the draw for you?

TaxiThis morning on my way to the airport returning home from an entrepreneurship conference in San Antonio (ACTiVATE won the top national award for “Specialty Entrepreneurship Education Programs”) we had an engaging conversation with our cab driver. He was asking about the conference we attended and when we mentioned entrepreneurship, we found that he had quite a lot to say around that topic. Apparently, he has had quite a history with entrepreneurship and had some interesting advice based on his experiences.

He shared that he has been starting businesses since he was a teenager and that other than self-help books out there (I didn’t ask him if he’d read The ParentPreneur Edge), he had received no business training whatsoever. His take on business is that you just have to do it. He used his vending business as an example. He went out on the first day and realized he didn’t bring enough change. The next day he went out with more change but realized he didn’t bring enough napkins. And so it went. By the end of his first couple of weeks in business, he had it down. He didn’t spend a lot of time planning out how much change he needed in the beginning – he gave himself permission to try it, be wrong, and correct it the next day. Interesting idea. Sometimes in life we just have to do it. Quit procrastinating, stop making excuses, get up off your butt, and do it.

I don’t necessarily advocate approaching everything in life or business with a complete lack of planning, but there is a place for considering it. All too often, we use uncertainty as an excuse to stall when we really should be just pushing ahead. When is the last time you just went for it. What makes you afraid to move forward?

The truth about competition

Friday, January 11th, 2008

I received an interesting e-mail from a fellow woman entrepreneur the other day that got me thinking. She was attending a trade show she hoped to one day (soon!) be exhibiting at and came across a company who appeared to be a competitor. She was devastated. Before that, she had thought she was the only one hitting her target market with the type of products she was creating. Now, she knew differently.

My first thought was that it is not uncommon for an inventor to think their product is the only one of its kind and more often than not, it’s not. Ideas seem to float around the universe with many inventions hitting the scene at the same time from two different and unconnected sources. Take the integrated circuit for example. Jack Kilby of Texas Instruments invented it in 1959 and then a few months later and completely unassociated, Robert Noyce, an engineer at Fairchild, did the same thing. Strange coincidence, isn’t it?

The other thing I realized is that competition does one of two things. It either motivates you or it completely takes the wind out of your sails. Some people view competition as a challenge and get really fired up by it. That’s great! Unfortunately I have seen many entrepreneurs who are afraid of competition when they really shouldn’t be. Think about it: if there isn’t any competition in a particular market, then either your product is so novel that no one has truly figured it out yet or else there isn’t a market. Where you see other companies selling the same thing it can actually be good news (providing the companies are successful). The truth about competition is that is means there are customers who are willing to buy. That’s a good thing!

Rearview Mirror
True innovation comes when you meet a need in a different way, so the best thing you can do when you come across a new competitor is to learn everything you can about them and then go beat them at their own game.

The value of a good WooHoo!

Wednesday, January 9th, 2008

I am really hard on myself. In talking with a good friend the other day, I was complaining about something (that now I can’t even remember what it was) and she yelled at me.

“Stop! Listen to yourself! You have achieved what many people only dream about – you are the author of a great book (The ParentPreneur Edge) that is positively impacting people all over the globe. You built and sold a successful business and you have a great husband and beautiful children…what’s your problem again?”

Julie – pity party of 1, you’re table is now available. I was busted! I encourage my class and clients to celebrate success and here I was, not taking my own advice. She was right – I needed to look at the positive – but why is that so hard sometimes? Through further discussion and another glass of wine, we decided we were both founding members of “The More Club.” It wasn’t that we wanted more money or more things; it’s just that with every accomplishment we had, we continued to raise our artificially-and-personally-imposed bar for what we had to do next. Rather than celebrating our success, we were already moving on to the next hurdle we had to cross sometimes before we’d even finished with the one we were currently jumping over. Why do we do that!?WooHoo!

Out of that discussion, I decided to create a “Woohoo! Journal” The name comes from a tradition we do in our family called “The Family Woohoo.” Whenever we are out as a family having a good time, any one of us can call a Family Woohoo and we all put our hands up in the air and say “WOOHOO!” Just TRY frowning after doing that…it’s pretty freeing!

The idea that I am working with for the book is that it is going to be a small, blank notebook that will fit in my purse and in it I will write anything good that happens. Big or small – it doesn’t matter. I won’t write my to-do list or items I need to shop for, just accomplishments and positive things that happen in my life. Next time I’m wallowing in self pity, I’ll open the book and remind myself what a wonderful life it really is. So what do you think of our initial sketch of a logo (on the left)?

What about you – are you a member of the More Club, too? How do you celebrate your accomplishments?

Year-end closeout blues

Thursday, December 20th, 2007

I talked about “Forgetting the Pain” in The ParentPreneur Edge, but yesterday the pain of starting up a business came screaming back. We met with our accountant about cleaning up our books for year-end closeout and I was reminded how much I HATE BOOKKEEPING.Smashing Calculator It was one of the first tasks I outsourced with my first business once I had enough work to justify sending it out. I didn’t miss it ONE BIT.
At this point in my new business, I haven’t hit that point yet. I just don’t have enough to farm it out but it is enough to drive me nuts. I have a great deal of respect for those of you who like to figure out why the pennies don’t balance as that has never been something I’ve enjoyed. Still, it IS my business and I feel strongly that I need to know how it all works, at least at a high level.

Entrepreneurs who completely abdicate the financial management of their business are setting themselves up for failure, or possibly even embezzlement. I don’t like it, either.

Going back over it at the end of the year is critical, too. I can’t tell you how many errors I have found in my phone bill (TOO MANY!) or cash receipts that I had forgotten to enter. In this time of year where we all reflect, don’t forget to go back through your books and make sure you’ve accurately recorded everything (or someone else got everything in!). You need to know where your company is spending money, no matter how big or small you are. It is your responsibility as an entrepreneur to not only hire competent people to manage your accounts if you can afford it and in any case, like it or not, you need to be able to dig into the details every once in a while. UGH!

Mute ButtonWhen was the last time you put your life on mute?

Today as I was driving to work, which is a 45 minute drive with no traffic, I resisted turning the radio on. Being early on a Saturday morning, there was no one I could call on the phone, so I drove in silence. What a wonderful thing.

About halfway through my trip I became aware of the creativity of the thoughts entering my head. I actually ended up resolving an issue I had been struggling with and came up with 2-3 ideas for articles. My brain was on fire. It wasn’t until I turned off the noise that I could hear it.

In the last few years before we cashed out of ACT, I didn’t realize how deprived I was of my creativity. The din of activity was constant. It wasn’t until I quieted my life that I rediscovered the my previously-dormant imagination.

As entrepreneurs, especially for those of us who are also parents, it is hard to find time to be quiet. For me, I had to take advantage of being in the car. Whatever works.

If you’re an entrepreneur, I hope you are planning to take some away from your work for the holidays. Take a look at what I had to say about that in a recent article on Smart Money Magazine’s website.

How much do we go through life surrounded by noise? When do we enjoy the silence other than when we’re sleeping? Try hitting the mute button on your life and you’ll be amazed what emerges from the depths of your mind! You’ll be glad you did…

Copyright© 2006-2007 Julie Lenzer Kirk     Email:info@julielenzerkirk.com
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